I would say most all of the people that said they don't pay good and it takes forever are correct. I have kept track of all my phone calls and have enough for a book now. They keep adding on how long it takes to process your claims and now it is up to 45 days. Even takes a couple of months to get your claim paid for cleaning teeth--what,s there to review on that. Should be paid within a week. Their customer service is unacceptable. When they do say your check is being mailed out, it still might be another two weeks. Very disappointed in this company.
Age of Pet