3 Out of 10 My lab got a nasty cut on his leg, so I took him to our vet. I was billed $388.10. I have a $50 deductible, but VPI only reimbursed me for $129. Doesn't seem fair Did you find this review helpful?YesNo Injury/illness Claim Amount Breed Age of Pet Leave a comment Your name Email Comment From time to time, we would like to send you the latest news and updates from Pet Insurance Review and exclusive offers from our partners. So that we can send you information and offers which are tailored to you and your pet, please let us know which type of pet(s) you have: Please sign me up for the Pet Insurance Review newsletter which features the latest news, updates and pet care tips. Please send me special offers from our partners, including natural pet food coupons, pet healthcare discounts and more. Your pet Cat Dog Equine Other And the State you live in AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMicronesiaMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyoming What code is in the image? Enter the characters shown in the image. Submit comment Posted: 05/24/2010 By:   Lemme, I feel for you. You are another victim of VPI. VPI uses there ‘Standard & Customary” fee structure to rip pet owners like you off. I had the same thing happen to me. The only comfort I can give you is that you found out on an expense that was not huge. When you look at the negative reviews, it is for the real expensive type procedures that VPI will take advantage of you. People like me think they have “$9,500 in coverage’ but then VPI reimbursement for these procedures are only about 15%. So your VPI insurance is really not much insurance. Alot of people get these $4,000 type procedures done and find out VPI covers $800 under thier Cusotmary Fee schedule. Not much recourse. Report VPI to the BBB. Also file a complaint with your State Insurance Commissioner’s office. You won’t get anything out of it, but if enough complaints are lodged, VPI could possible have to justify their "Noraml & Customary Fee Schedule".