Keep using my credit card with out authorization. I have called and emailed and they refuse to cancel plan and use a card that was not authorized. It was originally used to pay for one visit. Never authorized for a monthly plan. I cancelled credit card but Master Card allows auto pay to continue to a new card number which I know Banfield must know. They are rude and refuse to transfer me to a supervisor. Uncaring and fraudulent. Boycott them. I can't imagine how they treat the poor animals!