I am so grateful for Healthy Paws!! My dog tore her ACL and needed to have a very expensive surgery. Thankfully we had Healthy Paws pet insurance and a large portion of the procedure was covered. As a person who will do whatever it takes for my fur babies, it is such a relief to have this assistance. Additionally, Healthy Paws is excellent to work. Their customer service is top notch. All of the representatives I've talked with over the phone have been very helpful and kind. After my dog had her knee surgery, a rep emailed me to see how she was feeling- how thoughtful! Also, Healthy Paws could not be easier to use. Claims are extremely easy with their app- just upload a picture of the invoice and you're done. A few days later, you get an email letting you know your claim is being processed. A few days after that, you're check is in the mail. I would highly recommend Healthy Paws to anyone!