Not competive

Out of 10

Had this Pet insurance for 4+ years and when money was tight another reputable pet insurance came along offering the same insurance benefits Pets Best would not match the offer to retain our business relationship. Once policy was canceled before billing date I was charged in my bank and had a hassle to get my money back. Claims were paid in timely matter however the deductibles were very high and insurance only really makes sense if only something SERIOUS happens.

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Annual check up/shots
Claim Amount
$100 - $500

Mixed Breed

Age of Pet
1 - 8

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Posted: 09/21/2011

Thanks for your comments, Tristan. Because pet insurance policies and rates must be filed and approved with each state’s department of insurance, plan coverage and rates cannot be adjusted. We’re sorry a billing error occurred when you cancelled your policy. Pets Best Insurance does not charge any cancellation fees and we issue a pro-rated refund if you decide to cancel your policy. There are plans out there with no deductible and 100% coverage; however, they can be quite expensive. Having deductibles and co-pays helps to make pet insurance premiums more affordable.