the worst and worthless

1
Out of 10

i don't understand how so many new reviews give VPI a 10 out of 10. last month their score was so much lower than it is now. i really think these new reviews are from VPI employees. i had the gold policy with the cancer rider for 10 years for 3 dogs, $150 a month, and never made a claim for anything- i was saving it for the big stuff. when the big stuff came (cardiomyopathy) VPI said they never rec'd my claim over and over, my vet faxed, i faxed, i mailed, and then finally they paid almost nothing of it. and were really so rude and unhelpful in the process warning to potential customers - be suspicious of these glowing, basically anonymous reviews.

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