I have a 2yr old toy poodle that i purchased when she was 8 wks old. I immediately got the wellness plan at Banfield because i was impressed during the free first visit. Sadie was spayed, all shots were taken care of for the first two years. Fast forward to now, sadie has cataracts in both eyes and there is nothing Banfield can do - why am i paying all this money and when i really need help, they can not offer ANY. As much as I like the Banfield hospitals, they are not beneficial at all if problems arise. Needless to say, i will not be renewing the plan.