Company has ridiculous pre-existing clauses.

Out of 10

This company does not cover ear infections for a cocker spaniel if the cocker spaniel has had an ear infection in the past year. So unless you get the inusrance with the puppy, you aren't covered. I bought my dog at 6 months. It is totally unreasonable, as they know that all cocker spaniels are prone to ear infections and will have them more than once a year. I bought the $65 covereage so I would not have to think about anything and ended up paying for every vet visit. If this is how they operate, then it is NOT a good company.

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Ear Problem

Claim Amount
$100 - $500

Cocker Spaniel

Age of Pet
1 - 8

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Posted: 06/08/2010

Pets Best Insurance plans are designed to cover unexpected illnesses, accidents and injuries. Like all pet insurance companies, we exclude pre-existing conditions from coverage in order to keep premiums affordable for everyone. Any illness or injury that begins before your policy is purchased or during your waiting period will be considered “pre-existing” even if your pet wasn’t previously diagnosed. Our plans do cover ear infections when not related to a pre-existing condition, including bacterial or yeast ear infections, and when they occur after the policy effective date. Chronic ear infections due to ongoing conditions such as skin allergies are covered if the condition first appears after the policy waiting period, but excluded if related to a pre-existing condition.