I had heard horror stories from people about the lack of coverage pet insurance really provides and wanted to make sure we were getting something that would work. I researched and compared a lot of pet insurance companies and in the end Nationwide came out on top. They were the only company that covered preventative care (via the Wellness Plan) with a lower deductible and high percentage of coverage. We knew that we'd meet the deductable with basic exams, vaccines, and flea meds and anything random would be covered.
Unfortunately for our pup, and us, we put it to the test when she tore her ACL. ACL repair is not easy and it's really expensive. We moved forward with the surgery crossing our fingers that Nationwide would cover what we expected them to cover. It took some time for them to review her records and make the final decision (that was the worst part), but in the end they covered thousands of dollars - from the diagnostic x-rays, surgery, meds, and the follow up x-rays.
We couldn't be happier with the coverage and experience. I highly recommend them to anyone looking for a pet insurance carrier.