as soon as we got our husky we set up a plan with pc pet insurance, when he was about 6 months old we noticed a lump under his belly, which got bigger by the day, we took him to the vet and he had several tests done to find out what it was. (The vet believed all tests would be covered) thankfully it was benign and gradually went away over time. PC would not cover my claim because when asked when the lump first appeared I was not sure of the specific day of the week and they would not cover it because it could of been there when my policy was started (3 months earlier) then when we tried to cancel our policy I had to send them a fax which I did, and now months later I find out that it's not cancelled and they have been taking monthly charges from my account without me being aware. When I called today we had terrible customer service from both the rep and the superviser and we still have to pay another payment before our policy is cancelled, giving them even more money for no reason. Absolutely ridiculous.