Healthy Paws has covered our two pups for over five years. They have consistently processed claims expeditiously during that time and have been very responsive to our questions/concerns. Our Lab, Figgie, recently underwent knee surgery, totaling $4,668.90. I filed the claim through their website on Friday and it was processed by Sunday afternoon. Healthy Paws covered the entire claim with no questions asked. Check was received ($4,202.01, reflecting their 90% responsibility) within four days. They even followed up to see how she was doing and offered to help with her rehab. Can't ask for better service than that! Very pleased with them.