MISREPRESENTATIVE / POOR FAITH

1
Out of 10

Very disappointed in PetFirst. They denied coverage on our pet citing 'regulatory restraints.' We adopted a rescue cat, got free coverage through the shelter, then paid for continued coverage. They cited cat had a 'preexisting' condition, and denied coverage. Total loophole. Same cat, same policy, same everything. They had a different excuse each time I called to follow-up on the claim.

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Injury/illness

Skin problem

Claim Amount
$100 - $500
Breed

Turkish Van

Age of Pet
1 - 8

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