Reliable and good customer service

Out of 10

After my terrible experience with another insurance company I was unsure if I should take an insurance for my pet again. Based on the review, I contracted an insurance with Pet + Us after my dog turned 10 years. It was a good decision since a 1.5 year later he ended up needing an expensive emergency surgery. The refund process was smooth and I had a very good customer experience with the reps I have spoken to. Will definitely recommend.

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Claim Amount

Labrador Mix

Age of Pet
Over 8 years

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Posted: 07/09/2020

Hi Alex, We are delighted to hear you have had a paws-itive experience with our claims processing and the customer service we have provided. Thank you very much for providing your feedback!

Maria, Supervisor Business Solutions, Pets Plus Us