They did not reimburse my 14 year old wheaten’s spleen surgery. It was not a preexisting condition. Their review of my file was botched.
Injury/illness
Claim Amount
Breed
Soft Coated Wheaten Terrier
Age of Pet
Over 8 years
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Wow! Sorry to hear , but they have been wonderful for me . They covered ALL expenses that I submit . Obviously like any insurance, you must keep your dog updated yearly with dr visits so you must show proof that you've been to dr. There is a lot of people sign up and try to play the system.