At the recommendation of friends and veterinarians we obtained pet insurance for our dog when he was just a puppy (he was and is healthy but we were advised to do so in case of any accidents/unexpected medical needs etc.). After reviewing multiple companies we chose Healthypaws and we are very happy that we did. Their website if very user friendly and i iis extremely easy to upload a claim. Users are provided with a response and explanation of payment etc in a very timely manner and ,if appropriate, reimbursement is provided in a very timely manner as well. The staff is very caring, they are truly pet people, and they take time to check in on your loved one. I would highly recommend to anyone looking for pet insurance.