Our 5 year old English Bulldog needed knee surgery. We were worried about this, as it was a bit pricey. For the health of the dog we went through and had the surgery done. That same day I filed and submitted the claim for this. Within a few weeks I had received an e-mail stating that the claim had successful been filled and by the next day I had a reimbursement waiting for me in my bank account. The fact that we were able to do everything online at our convenience gave us the opportunity to focus on the recovery process after the surgery and got him back to full health faster.