Healthy Paws is an amazing company with incredible customer service! Submitting a claim is as easy as uploading a picture of your vet bill with your phone. Reimbursement checks are received within a couple weeks and they send you an email asking how your pet is doing! This is a business that cares about it's customers. It is such a comfort knowing that my fur babies will always have access to the best available medical care. It's worth every penny!