I'm so incredibly happy I made the choice to insure my 2 guys with Pet's Best. The price for insuring them is very reasonable and, of course, everything is just fine with them, until it's not... I have only emergency care insurance, so when something is wrong it's very, very wrong. This was my first going through a true emergency (UT blockage for a 3 year old cat) and it was incredibly stressful and expensive. $2800 before they would even admit him. But he's my guy and he was in pain so there was nothing to think about - he was going to be treated! Post-incident, submitting the claim was very easy and looking at my bank account, I see that I've been reimbursed by Pet's Best. Half of the cost has come back to me. What a huge relief. In every way... Thank you Pet's Best. I'm so happy I made the choice to use you guys!