I had a previous pet insurance company for my older dog but they were getting sold so I tried a new one when we got our puppy. Huge mistake! They do everything in their power not to pay claims and after the first year my puppy's premiums were higher than my 13 year old dog with the other company, same deductible and other coverage but more expensive for a puppy than a geriatric dog. And have had to fight to get every claim paid. Definitely don't recommend.