Pets best is just that!

Out of 10

I am very skeptical about pet insurance. I went with Pets Best because they were 1/2 the price of my previous insurance, 1/3 of the deductible, and paid 90% as opposed to 80%. This being said, I was even more skeptical. I hd two separate claims, fairly close together-most places would make you do separate claims-not these guys. It was so easy to do, my Husband couldn’t believe it either. Samson was only 6 -not young for a Mastiff, but not old either. He was not acting right, we took him to the first vet at $400. A month later he was acting as if bloating, took him in, had surgery, and he never came out of the anesthesia 😞💔. Many thousand later and VERY FEW, VERY pleasant phone calls later, we had a check. I called back to cancel his policy (I forgot with all my grief,) the man on the phone said how sorry he was for my loss and that they would be sending me my last payment back! This is one of the last, true, honest, amazing companies left in this country! They paid everything that they said they would and then some. I am a customer for life-as are many of my coworkers, friends, and dog associates, which are many. Thank you Pets Best, you made my grief so much more tolerable! Keep up the good work and God bless your sweet costumer service people-they ROCK! ❤️❤️❤️

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Age of Pet
1 - 8

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