Timeliness is amazing!

Out of 10

I have had a total of 5 dogs insured with Nationwide, originally as VPI, for approximately 17 years. I was so pleased with VPI, I recommended it to friends and family. Unfortunately, there was a period of time, after Nationwide bought VPI, that the service declined dramatically, with claims being very slow to process and errors occurring requiring me to submit further paperwork. I was quite disappointed and began looking into other pet insurance options. However, Nationwide seemed to suddenly make vast improvements. The electronic payment option has been wonderful and sped up the reimbursement process. But, even since then, I have noticed a dramatic improvement in claims processing and reimbursement time. A claim I submitted earlier this month was processed and reimbursed within a week. Even more impressive, just this week, an additional claim was processed and reimbursed THE NEXT DAY! I am once again very pleased with Nationwide pet insurance and spreading the news :)

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Claim Amount

Labrador Retriever

Age of Pet
Over 8 years

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