Would not recommend this company

Out of 10

I would never recommend this company to a friend or family. When submitting a claim they sit on it until you call several times over a 2 month period. Then they deny a claim because of a preexisting condition which my dog never had. I had a policy paid in full for the year and had my dog to a vet 3x in the last 5 years. Don’t walk but run from this company. When and if you would need them they wouldn’t pay up

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Claim Amount

Miniature Pinscher

Age of Pet
1 - 8

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Posted: 12/10/2019

Hi Patricia, thank you for your feedback. The information on waiting periods for a torn knee ligaments are on our website, the quote form, and the policy documents we provide when you first enroll. We are sorry you had a negative experience and wish you the best.