Would not recommend this company

1
Out of 10

I would never recommend this company to a friend or family. When submitting a claim they sit on it until you call several times over a 2 month period. Then they deny a claim because of a preexisting condition which my dog never had. I had a policy paid in full for the year and had my dog to a vet 3x in the last 5 years. Don’t walk but run from this company. When and if you would need them they wouldn’t pay up

Did you find this review helpful?
Injury/illness
Claim Amount
Breed

Miniature Pinscher

Age of Pet
1 - 8

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.
Posted: 12/10/2019
By:  

Hi Patricia, thank you for your feedback. The information on waiting periods for a torn knee ligaments are on our website, the quote form, and the policy documents we provide when you first enroll. We are sorry you had a negative experience and wish you the best.