I would never recommend this company to a friend or family. When submitting a claim they sit on it until you call several times over a 2 month period. Then they deny a claim because of a preexisting condition which my dog never had. I had a policy paid in full for the year and had my dog to a vet 3x in the last 5 years. Don’t walk but run from this company. When and if you would need them they wouldn’t pay up