knowledge, kindness, compassion

Out of 10

The insurance is comprehensive, and much more complete than other carriers we have used.
The agents are, without exception, friendly and very helpful.
Beyond that, we have sadly lost 2 older cats to illness over the last 2 months. Not only was the staff kind and supportive when I called to cancel the policies, but I received follow up "how are you doing" phone calls. Each time, the staff member clearly had the time -- and interest --- to ask a few questions about our pets --- what were they like, particular quirks, etc --- as well as what seemed to be a genuine offer to be a support if need be.

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Claim Amount

Domestic Shorthair

Age of Pet
Over 8 years

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