Stacey Johnson handled my call to PetPlan for claims for my Cavalier, Charles. I had some confusion over how my multiple claims for a single medical issue was calculated so I called in for an explanation. Enter Stacey. She took the time to go through all of the claims with me and found an error that resulted in a check for the difference.
Happiness Manager is a title well earned for Stacey. She is truly AWESOME and thank you PetPlan for having such phenomenal employees on your staff!
Cavalier King Charles Spaniel