An absolute pleasure to work with and so glad I purchased an insurance policy for my pup

Out of 10

My puppy was diagnosed with a serious condition that required a pricey surgery. Filing the claim was incredibly straight forward. Response times were remarkedly fast. I think the best part of my experience was my interactions with various customer service agents. I had placed calls on multiple occasions. Every agent that I spoke to was genuinely very pleasant and helpful. I spent almost no time on hold. I honeslty considered calling them back just to give them words of praise, as I have had a much different experience in the past dealing with other insurers! I would highly recommend a policy trough FIGO!

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Claim Amount

Mixed Breed

Age of Pet
1 - 8

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