Difficult to work with! I have heard through asking around our pet neighborhood that Embrace should not be used. my vet said you

1
Out of 10

Difficult to submit claims. Does not want to pay. Asks the vet question after question. General Exam mouth and teeth normal. Needs Dental checked number 2...means normal for a dog 2 years old. The vet looks at whiteness, , tartar, and gums. My vet said this normal for a dog and not pre-existing.
Do not get pet insurance from Embrace, you will be angry for all the time spent trying to get reimbursed and they do not know how to read claims.
I am a QA person for healthcare and believe me they are getting fired!

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Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8

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Posted: 08/01/2019
By:  

Hi Gail,

We don't actually have a claim for any dental issues submitted by you, but policies in your state do not have dental coverage - any dental related issues are only covered under the Wellness Rewards add on, which will cover dental illness and cleanings, regardless of whether or not they are preexisting.

The only claims that weren't covered for you were Wellness related items, like vaccinations, flea prevention, and anal gland expression. The illness charges were all covered.

Darcy
Contact Center Manager