Worst Pet Insurance

Out of 10

This insurance is the worst, I had it for one year and i spent money, submitted claim and they insisted that this was a pre-existing condition, even though her veterinarian sent in documentation showing claims were isolated. They took our money. I would not get this insurance, there are better ones that really pay your claims.

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Claim Amount

Shih Tzu

Age of Pet

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Posted: 07/31/2019

Hi Gail, claims require medical records in order to verify if a condition was present prior to coverage. If you disagree with the claim decision, you are welcome to file an appeal with supporting documents. Have a good day.

Posted: 08/27/2019
By: Paula

I had a very similar problem, appealed twice to no avail :(