Will not give me my policy number

Out of 10

I have paid this company for almost 2 years they have never provided me with a policy number or given me any thing in writing can’t contact them I hove no phone number. What’s the point in paying for nothing!

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Claim Amount

Mixed Breed

Age of Pet
1 - 8

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Posted: 07/02/2019


When someone enrolls with Healthy Paws we send a Welcome Email with all the pertinent policy information. We also give new policyholder’s immediate access to their own online Healthy Paws Customer Center, where they can view their policy number, policy documents and manage their policy. You recently filed a claim via your Customer Center. If you are still having issues in finding your policy number, please contact our customer care team via the Customer Center or give our team a call and they can guide you to that information.

The Healthy Paws Team

Posted: 07/02/2019
By: Lisa Grady

if you go on the website you can download claim forms that are already filled out with that information...also you should have an insurance card with all of the information.