I have switched to PetsBest 6 month ago. My dog was insured since she was 2 years old. Previous company was fine but they are going to raise monthly premium and decided to change company. Unfortunately my dog having allergies and took to veterinary and spent around $500 for 2 visit. I did filed claim on time and got $0. They absolutely horrible company. They simply doesn't want to pay. I shouldn't change the company. I am regretting now.