1 Out of 10 In February I put in a claim. I got a claim number. Since then the company has gone dark and responded to none of my emails (I'd call but I don't trust them, so I want stuff in writing). Did you find this review helpful?YesNo Injury/illness Claim Amount Breed Labrador Retriever Age of Pet 1 - 8 Leave a comment Your name Email Comment From time to time, we would like to send you the latest news and updates from Pet Insurance Review and exclusive offers from our partners. So that we can send you information and offers which are tailored to you and your pet, please let us know which type of pet(s) you have: Please sign me up for the Pet Insurance Review newsletter which features the latest news, updates and pet care tips. Please send me special offers from our partners, including natural pet food coupons, pet healthcare discounts and more. Your pet Cat Dog Equine Other And the State you live in AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMicronesiaMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyoming What code is in the image? Enter the characters shown in the image. Submit comment Posted: 06/07/2019 By: Pets Plus Us Hi Mike, The current turn around time at Pets Plus Us for processing claims is 5 business days. We are unable to find your policy under the name provided and have reached out for you to send us a personal message through Facebook so that we can look into the claim that you submitted. Please provide us with your details as soon as possible. Thank you! Carolyn, Top Dog of Business Solutions, Pets Plus Us.