Our 13 1/2 year old Westie has been insured with PetPlan for 11 years and for the most part we have been happy with the plan as she has had many medical issues since she was 2 1/2. Her current coverage consists of a $100 deductible per illness and unlimited coverage of 90% of her vet bills. To date, we have been reimbursed $36,000 for 2019 and have been able to give Mattie the best medical care possible, while paying $3,207 in premiums to PetPlan. The renewal policy we were “offered” changes her coverage significantly in that coverage is limited to to $15,000 per year, $750 deductible per Illness and 70% reimbursement. While the premium cost goes down to $774.56 per year, this in no way compensates for the drastic change in benefits. I was told that the Pet insurance industry views pets as property, and thus like car insurance changes with the age of a vehicle, so can the pet insurance change with the age of the animal. They say that they can not "offer" me any other policy, even though I am willing to pay an increase in last years premium. What person would tolerate cuts in medical benefits as they age - pets deserve better.