Horrible claims experience

Out of 10

The claims experience was problematic and was obviously calibrated to not actually pay out for procedures that should have been covered. I ended up paying entirely out of pocket for a surgery despite my vet being very clear in the appeal that the procedure should have been classified differently. I’ve been paying for Trupanion’s service for years and never received a benefit and this was the last straw.

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Claim Amount

Mixed Breed

Age of Pet
1 - 8

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