Accident claim denied

Out of 10

Don't waste your money! Our Golden slipped on the ice this winter tore her ACC or ACL claim denied nothing covered

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Claim Amount

Golden Retriever

Age of Pet
1 - 8

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Posted: 04/23/2019

Hi Robert, thank you for your feedback. However, our policy is very clear with policy waiting periods. Cruciate ligament Injuries have a 6 month waiting period. Unfortunately, your pet suffered the torn knee ligament only 3 months into the policy and the policy is not able to cover it. We are sorry to see you go and wish you the best.

Posted: 05/15/2019
By: Paula

Robert, did you appeal? What was their reasoning?