This company offers nothing but lies. They say they pay the vet directly but they don’t tell you that it takes a while and vets won’t do the procedure/surgery without payment right then. It is very decievimg. I tried to call them to quit but they try everything they can to make you not quit. Do not call of you just want to quit quickly. You will need to talk to them tell them so much information while they try to downplay any other company. If you try to tell them firmly that you just want to quit they will try to belittle you and even call you names. Unbelievable. I have never ever dealt with a company so trying to control you. This is a subpar company keep looking.