given wrong information regarding policy coverage

1
Out of 10

Would not recommend! Asked specific questions regarding care treatment and coverage for injured puppy and was told by customer representative that is this was totally covered and no problem. Submitted the claims and was denies stating it was pre existing and not a covered procedure. I cancelled the puppy's policy as well as their litter mates polices.

Did you find this review helpful?
Injury/illness

Eye problem

Claim Amount
Over $1000
Breed

Newfoundland

Age of Pet
Under a year

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