They have gotten better

Out of 10

I received the original pet insurance policy free for a month when I adopted Baldr over 4 years ago. He was diagnosed with severe allergies during that time.

I have found that it is extremely beneficial for me to maintain it. He is accident prone and has a chronic allergy issue. The insurance helps to offset the costs. I really appreciate the new online submission system. The paper forms would get lost. They require me to go into the vet for an exam in order to fill prescriptions. The timeline for their turn around has been cut down significantly. It used to take up to six months to receive reimbursement. Now it only takes between two to six weeks. The staff are friendly when I have to call. I appreciate the ability to check on my submission online.

Did you find this review helpful?

Skin problem

Ear Infection, Allergy Medications.
Claim Amount
Under $100

Mixed Breed

Age of Pet
1 - 8

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Posted: 03/29/2019
By: Carolyn, Top Dog of Business Solutions

Hello Katie, Thank you for your feedback! We are glad to hear that you are finding the insurance useful, as well as the online submission system fast & efficient. We hope Baldr is doing well. Thanks & paws up! Carolyn, Top Dog of Business Solutions, 24PetWatch Inc.