Been an Embracer for 3 years but just had my first claims. Unfortunately, they were big ones for diagnostics, surgery, and treatment for pancreatic cancer. An emotional time, and when I filled my first batch of claims and the status erroneously showed "waiting for information for preexisitng conditions" I suspected efforts to deny the claims. But the error was fixed immediately and my claims paid promptly. Thank you Embrace, and I'm sorry I was so quick to suspect you wouldn't do the right thing when you did.