So much wasted time and money.

Out of 10

I had so many problems with this company, from having to submit claims 3 times in different ways since their web wouldn't accept. Then they denined why I joined saying it was a pre- existing condition. Which it wasn't. The monthly cost was very high and I should have checked other compaies. I had my Vet write a statment that my dog had prevenative care at the shelter and never had hookworm till he started eating the faeces in my yard. I just read 20 other poor reviews and feel foolish that I wasted 3 months and will need to switch compaies if they still denie my main claims.

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Hookworm and giardia
Claim Amount
$100 - $500

Mixed Breed

Age of Pet
Under a year

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Posted: 02/10/2019

I have had the same problems with this company I got the insurance 1week after bringing Zen our golden retriever home and 3 out of 4 claims have been denied because of pre existing condition Whitehall I have argued but not much help I have since asked to cancel my policy it’s been over a week since my request and I have heard nothing from them I would not recommend this company and I will put as many reviews as I can so others do not have the same problem.