Disappointed

1
Out of 10

I ve been with petsecure for 4 years now. It has always taken about 3 weeks to process claims. My rates have gone up about $25/ month in those 4 years. Recently I received a letter stating my rates were going up AGAIN ( this is a healthy dog) to $122/ month I called and cancelled my policy. Yet ANOTHER payment has come out! When I called in I was told that It was in my contract ( that they mailed me 4 years ago) that cancellations have to be in writing. No one told me that when I called and asked to cancel. I am very disappointed.

Did you find this review helpful?
Injury/illness
Claim Amount
$100 - $500
Breed

Goldendoodle

Age of Pet
1 - 8

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.