I cannot say enough great things about Healthy Paws Pet Insurance and their amazing customer service! My little Peanut was diagnosed with severe Pancreatitis and needed to spend a week in the hospital! Healthy paws was right there to get our reimbursement processed (what we paid up front) as well as set up direct pay with the Vet Hospital so we didn't have to worry about coming up with thousands of dollars on the spot! My vet even said she was so amazed with this company that she was going to start referring her clients to Healthy Paws! They have come through for us on several occasions and two of them the bills totaled over $3.000!! I would HIGHLY recommend them and do, to anyone who is even considering purchasing Pet insurance! It's one of the best decisions I've ever made!