I took a few months to THOROUGHLY review a few insurance carriers/plans and I am VERY PLEASED to have chosen Hartville. Your agents are very friendly, knowledgeable and professional. Your response time to reimburse me for a claim was completely acceptable - and your prices were lower than other companies. I feel comfortable knowing I have coverage with Hartville if anything should happen to Logan. I've never had pet insurance before and I couldn't be happier with choosing you.