Great Customer Service

8
Out of 10
Recommended

While my first claim was initially denied, when I submitted a letter from my dog's cardiologist in appeal, the denial was overturned and her claim was covered. All of the staff I have spoken to on the phone or dealt with via email seem very caring and have been quite helpful. Once we ironed out the confusion over her first claim, subsequent claims have been smooth sailing and paid in a timely fashion. The wellness coverage has been great also.

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Injury/illness
Dilated Cardiomyopathy
Claim Amount
$500 - $1000
Breed

Doberman

Age of Pet
1 - 8

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