Healthy Paws is truly an exceptional company. I am an insurance agent with 17 years of experience. My dog, Romeo an Am Staff, blew out his ACL and required surgery. I called to see what type of pre-authorization was required and what pricing limits I could expect. Neither applied, I was told to use the surgery center of my choice, and as long as I met the eligibility requirements, Healthy Paws will pay 90% once my deductible was met.
Once the surgery was completed, I submitted my paid invoice. I had previously submitted all of his medical records to speed up the process. My claim was approved, and a reimbursement check was mailed out within two weeks. I am beyond pleased. If only my health insurance were this simple and efficient.
American Staffordshire Terrier