We have been so incredibly happy with PetPlan. Our pup had a skin rash which is from an unknown allergy. After a couple visits, we hit our deductible. Not only was our claim processed quickly (I had a check in less than 2 weeks), they were very helpful while I was figuring out the process. What is even better is that they are covering her $70/month medication. We are responsible for about $7 of that. We truly enjoy working with PetPlan. Our other dog is also covered by them and we've had speedy claims for her as well. I will say, I was a little disappointed when they got a new underwriter because our premium increased, but they spent quite a bit of time with me to find something that worked financially. If you are thinking about getting pet insurance, they are outstanding!!! Thank you PetPlan!!