My daughter's name was Trixie. She had a unique spirit. She was my friend and companion. She did not survive the kidney disease that took her bright, beautiful little life. She was only 4 years old. This is very young for a cat to die of usual life span is at least 15 years. I was happy we had Petplan insurance. I am devastated by her death. Because obviously it was unexpected, but because we got the insurance 90% of her medical bills have been covered. The insurance person I worked with was Adriana. She understood my pain and tried to make the paperwork as simple as possible for me and my husband. We were in no frame of mind to deal with any of it. She handled everything on her end very well. It was the vet's office that constantly had issues with getting in the right information. Adriana ended having to call them for me. She was kind and did not make it sound like work. She felt like a friend. Thankyou.