Thank you Pet Plan

10
Out of 10

Recently had to "use" our PetPlan insurance... Karmella (4 y.o. pittie) began vomitting and as the night progressed there was blood in the vomit...I got her to the ER Vet and she was diagnosed with Hemmed Gastroenteritis (HGE)... she was sent home w me but w in 24+ hrs would not eat or drink for me so back to the ER we went...she had to stay overnight and then was able to come home...it's been a long 2 weeks w more vet visits along the way... thankfully for PetPlan it took some of the pressure off... their customer service is beyond helpful and I received a phone call from on of the reps yesterday about my claims and to check on Karmella...how nice of them!!!!

Did you find this review helpful?
Injury/illness

Gastritis/vomiting

Enteritis/diarrhea

HGE
Claim Amount
Over $1000
Breed

American Staffordshire Terrier

Age of Pet
1 - 8

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Posted: 05/30/2017
By: Keyai, Petplan…

Thank you for sharing your experience with our top-notch customer service team.
I'm happy we were able to be there for you when you needed us most.