I've had PetPlan for years and I have always been satisfied with the services. A few weeks ago, might 13 year old Boxer collapsed at 1:00 AM, she spent two days in the ICU of a large animal hospital and there will be plenty of follow up care. Before heading back for our first follow up visit, I received my reimbursement from the original episode. That kind of reliability and care brings comfort in a time when it is sorely needed, which allows my focus to be on my dog and not the cost. I work in an office full of dog lovers, but many had negative ideas of pet insurance despite never having it. I think over these last three weeks, I've convinced them all it is absolutely worth it.