Having had experience with several pet insurance companies over the many years we've had dogs in our family, Petplan.com by far has delivered the best,caring and professional service of all. Their staff is truly wonderful. I have had two dogs insured over the past 10 years, with PetPlan. Every time I have contacted their wonderful staff, I have been treated with the utmost consideration and sincere concern with my pets problems and coverage concerns. I could not wish better treatment. I do not hesitate for one second, to refer Petplan.com to anyone seeking pet insurance.