Disappointed - do not use this company

1
Out of 10

I have a new puppy that I insured the day I brought him home from the breeder. About a week later he started to throw up and was dehydrated. I took him to the vet and he had IV's etc..and now he is fine. My complaint with PetPlan is that although I paid my premium (for their top plan) on the very day I brought him home, they considered an illness he got two weeks later as a pre-existing condition and refused the $450 claim. I am canceling right away and will be looking for a reputable company

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Injury/illness

Gastritis/vomiting

Claim Amount
$100 - $500
Breed

Labradoodle

Age of Pet
Under a year

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