Our special little girl, Sally the Pug Something, became very ill quiet suddenly. She refused to eat and started to have a very scary discharge. We rushed her immediately to the vet and she would up spending two days in their care. Our family did not pause to think about the cost to help Sally recover and was hoping we could get at least fifty percent of our claim back some time in the future. Using PetPlan's app on my phone, I submitted the claim with very little effort. Within a week, PetPlan reimbursed us eighty percent of the cost! I knew they had treated us very well in past for a few minor issues and I received the same level of service for this more serious claim. So happy we use PetPlan.